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Job Opportunity: Energy Advisor – Apply by 29/01/24

Salary: £21,000 per annum pro rata
Contract: Fixed Term until 31/01/2025
Hours: 20 hours per week
Location: United Reformed Church, 13 Wilton Road, Handsworth, Birmingham
Closing Date: 29/01/24
Interview Date: 06/02/24

Do you have experience of providing advice on energy, welfare benefits, money, debt and housing?

Do you have excellent interpersonal skills and an understanding of the issues involved in supporting vulnerable clients in relation to fuel poverty and associated issues?

Do you have experience of Casework, including Home advice visits (outreach), In-depth face-to-face advice appointments, Light touch advice, and In-depth telephone and virtual advice appointments?

North Birmingham Community Action Network: Energy Programme (BCAN – Energy) is funded by the Energy Trust’s Energy Redress scheme and focused on households in North and North-West Birmingham. The partnership is a consortium of voluntary sector organisations.

The Energy Advisor will be employed by Birchfield Community Association (Charity No. 1193137) with support from Birmingham Voluntary Services Council (BVSC).

Birchfield Community Association was established in January 2021 as the legacy body for the Birchfield Big Local programme – a resident-led, ten-year programme aimed at connecting the gifts, passions, skills, and aspirations of local people to make Birchfield an even better place to live and work.

The BCAN-Energy programme will deliver a community-based energy advice and advocacy service to help vulnerable residents to recover from the social and economic impacts of Covid and the cost-of-living crisis.

Purpose of the Role:
  • Casework covering a range of energy related issues and energy advice
  • Undertake mandatory City and Guilds training

The role will entail providing advice via:

  • Home advice visits (outreach)
  • In-depth face-to-face advice appointments
  • Light touch advice – offered at workshops and events
  • In-depth telephone/virtual advice appointments
  • Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies
  • Building on existing partnerships to help vulnerable people impacted by fuel and cost-of-living crisis

Please see the job description for further details and full employee specification.

Applicants are encouraged to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application.

To apply for this role, please send your CV, and cover letter addressing the employee specification included in the job description to recruitment@bvsc.org.

Please use your cover letter as an opportunity to explain your skills and experience in relation to the role.

For a job description and employee specification please click here.

For more information on how to apply please click here.

Closing date for applications: 29 January 2024 at 10:00.

Interview date: 06 February 2024.

Interviews will be held face to face at United Reformed Church, 13 Wilton Road, Handsworth, Birmingham B20 3RX.

A DBS check will be carried out with the successful candidate to this role.

The vacancy for this role may be closed if there are sufficient applications. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

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