National Express help customers return to the new normal

All through lockdown, National Express West Midlands have been safely carrying hundreds of thousands of passengers every week, getting key workers to where they need to be. And now they are doing everything they can to help their customers return to the new normal.

As more people return to work, they are increasing services – making hundreds of thousands more seats available so there is plenty of space for everyone to practice safe social distancing.

Of course, cleaning is incredibly important right now. Since the pandemic started, they’ve been carrying out an enhanced cleaning regime on all buses, paying special attention to shared surfaces. They have also invested in aerosol “fogging” machines which are used every night to deep clean the buses and disinfect the hard-to-reach areas with a high-performance antiviral solution.

And you’ll have seen the latest government regulations that mean people travelling on public transport have to wear face coverings to keep themselves and other people safe.

They’re also making it really easy for people to buy their tickets before they get on the bus, removing one more ‘touchpoint’ on board. They are building portals tailored to the businesses with which they are currently partnered, providing flexible tickets to suit every need.

If you are returning to public transport, they are here to help you make those required journeys and if you think a dedicated portal will help your businesses employees get to work safely – just email Patrick.bevan@nationalexpress.com

And if you are starting to think about shuttle services to bring your people safely back into work, or move them around between sites, their sister company (NX Solutions)is ready with Covid-10 safety-compliant coach travel solutions operating across the UK.