SWM Annual Customer Survey – results

A huge ‘thank you’ to all those who completed this year’s survey. This year’s lucky prize draw winner is Chris Perry, Head of Smarter Travel at Centro, who will receive a year’s subscription to either National Geographic or Green Futures Magazine. This is the sixth year we have carried out a customer survey and the results can be found on the website. It is encouraging that we and the work we do continues to be highly rated, our growth of cross-sector networks is endorsed, and is at last having an impact on the perception of how organisations are working together on the West Midlands 2020 roadmap sustainability priorities. However, we still need to improve our communications about how to engage with SWM and signposting to other funding.