Privacy Policy

Privacy Statement

Sustainability West Midlands is committed to the data protection of its customers and demonstrates compliance with the Data Protection Act (May 2018) and the General Data Protection Regulation 2018.

Your data

Any personal information you give with active consent will be used by Sustainability West Midlands for legitimate purposes only. Sustainability West Midlands will only lawfully process data with the consent of the data subject and in accordance with the legitimate interests of the company.

In practice, this means that details provided could be used to receive a monthly newsletter, information on relevant events, funding opportunities and services provided by Sustainability West Midlands. Information is retained for the purposes of pursuing legitimate interests and will be removed from our records should active consent or legitimate interests no longer stand. Sustainability West Midlands endeavours to maintain accurate records of personal data. Unless specified, data subjects are under no contractual obligations to provide personal data.

Your data is stored securely via a web-based contact relationship management system (CiviCRM) and is not transferred to any third party without the active written consent of the data subject being obtained. Sustainability West Midlands processes all data manually and does not undertake automated decision-making processes. Privacy by design is mandatory to all new projects and storage systems at Sustainability West Midlands.

Sustainability West Midlands monitors information acquired via the website to better understand how the site is being used and how it can be improved. This type of information is collective data (such as the total number of website visitors) and does not identify individuals. These statistics are collected on a regular basis and may occasionally be communicated to funders of our communications work. It is stressed that no personal customer information is communicated that will allow individual customer identification.


Your rights

As the data subject, you maintain the right to:

  • Request for details and copies of existing personal records to be given
  • Withdraw consent for processing or retention of data at any point (for which Sustainability West Midlands must comply within 30 days of receipt of instruction)
  • Request for the rectification of personal records
  • Lodge a complaint with the Information Commissioners Office


Contact us

The Data Controller is ‘Sustainability West Midlands’ and Data Processor for Sustainability West Midlands is Julie Pope, Office Administrator. If you have any questions, concerns or suggestions about our data protection policy, if you wish to understand the data held about you, or you want to be removed from our database, please contact us at 0121 237 5890.